Frequently Asked Questions
Q1: What products does ShimoSeren offer?
A: We offer a range of high-quality wellness and beauty products, including neck, back, head, and foot massagers, as well as self-care and relaxation tools designed to enhance your daily well-being.
Q2: Are your products safe to use?
A: Absolutely! All ShimoSeren products are made with premium materials and comply with international safety standards. Each product is carefully tested to ensure your safety and comfort.
Q3: How do I use the massagers effectively?
A: Each product comes with an easy-to-follow instruction manual. Additionally, our blog provides guides and tips to help you get the most out of your massage experience at home.
Q4: Do you ship internationally?
A: Yes! ShimoSeren provides worldwide shipping. Delivery times may vary depending on your location, and tracking information will be provided with every order.
Q5: What is your return or warranty policy?
A: We want you to be completely satisfied. If you encounter any issues, you can return products within 30 days or contact our support team for warranty assistance. Full details are available on our Returns & Warranty page.