Shipping Policy

📦 Shipping Policy – Processing & Delivery Times

Processing & Delivery Times

At Shima Sense Care, we aim to provide a smooth and transparent delivery experience.

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1. Processing Time

After you place your order, our fulfillment partner prepares and dispatches your package.

• Around 80% of orders are dispatched within 1–3 business days.

• Some orders may take a few extra days to process during peak seasons or special situations.

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2. Shipping Time

Once dispatched, the estimated shipping time is usually 7–12 business days.
This is an average reference time calculated from the majority of past orders under normal shipping conditions.

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3. Total Estimated Delivery Time

In most cases, your order will arrive in approximately 10–15 business days from the date of purchase
(including both processing and shipping).

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4. Unforeseen Delays

While we do our best to meet these timeframes, certain factors beyond our control—such as customs checks, local courier delays, or extreme weather—may occasionally cause additional delays.

If this happens, we truly appreciate your patience and are always here to help.
You can contact us anytime, and we will gladly look into your order and provide an update.